Legal
These Terms and Conditions ("Terms") govern your use of the 24 Performance website and the coaching services provided by Takunda Katsere ("we", "us", "our"). By using this site or purchasing any service, you agree to these Terms.
We offer the following services:
Online, 1-1 and Hybrid coaching are offered as monthly subscriptions, billed in advance via Stripe. Your subscription begins on the date of payment and renews automatically each month until cancelled.
Single 1-1 sessions and digital training plans are charged as one-off payments. Digital plans are delivered immediately or within 24 hours of payment.
Prices are listed on the Services and Resources pages. All prices are in GBP. We reserve the right to update prices, but existing subscriptions remain at their original rate for as long as the subscription is active.
You may cancel your coaching subscription at any time. Cancellation takes effect at the end of the current billing period. We do not provide pro-rata refunds for partially-used months.
Single 1-1 sessions can be rescheduled with at least 24 hours' notice. Sessions cancelled with less than 24 hours' notice are non-refundable.
By purchasing a digital training plan you expressly request immediate access and acknowledge that your right to cancel under the UK Consumer Contracts Regulations is lost once the file has been downloaded. Refunds for digital plans are at our discretion.
Founding client pricing is honoured for as long as your subscription remains active and uninterrupted. If you cancel and later return, current pricing applies.
By using our coaching services, you agree to:
All training programmes, PDF guides, written content, and coaching materials are the intellectual property of 24 Performance and are licensed for your personal use only. You may not reproduce, distribute, sell, or share any of our content without written permission.
Exercise carries inherent risks. By using our services you accept that:
Our liability is limited to the total fees paid by you in the 12 months preceding any claim, except where liability cannot be limited by UK law (such as for death or personal injury caused by negligence).
Your privacy is important to us. See our Privacy Policy for details on how we handle your personal information.
The information provided on this website and in our coaching services is for general fitness and educational purposes only. See our full Health Disclaimer for important details before starting any programme.
We may update these Terms from time to time. The "Last Updated" date at the top of this page reflects the most recent change. Continued use of our services after changes constitutes acceptance of the new Terms.
These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.
Questions? Email tk24performance@outlook.com.
